❓FAQ

Is the bot free of charge? Why isn't there a token? Why are there transaction fees?

The Atlantean Bot charges a $1 fee for each successful transaction, whether executed manually or automatically. It is charged along with the gas fee for the transaction, paid in ETH. We currently chose not to introduce a token because many projects with tokens often turn out to be scams, executing rug-pulls and leaving their customers stranded. We do not provide ourselves an escape route like a token. Our goal is to establish a growing ecosystem built on honesty, driven by transactions and users. Therefore, all our revenues are based on per-transaction fees and traffic. This model pushes us to attract the most users and ensures we provide the best service possible. The $1 fee also covers our costs associated with bot interactions. This price may change in the future. For announcements, please check our Atlantean Community Telegram.

Are there tutorials available for the bot?

While this documentation provides comprehensive information on utilizing the bot, we also offer YouTube tutorials for a more hands-on approach to understanding its functions. If you have specific inquiries, feel free to reach out to the Atlantean Community on Telegram.

How can I navigate Atlatean Trading, and how can I verify it's their official platform?

Please refer to the Official Links and Contact Support pages to familiarize yourself with our verified links and methods for contacting support.

Always be careful with the links you receive. Malicious individuals might send deceptive URLs, such as 'atlantΓͺanbot.com', to compromise your information. This can even occur within Telegram when attempting to access the bot. There is always a chance that somebody made a mimic-bot to ours. It's strongly advised to use direct links and consistently verify their authenticity.

If someone contacts you directly claiming to be an Atlantean Moderator or Admin, exercise caution. We will never DM you first and our team will never initiate direct contact; it's always up to you to reach to us.

Stay vigilant and beware of scammers.

Is the platform secure?

At Atlantean, user security is paramount. All user credentials undergo encryption and are hosted privately. We pride ourselves on our robust security measures, ensuring that user safety remains at the forefront of our exceptional service offerings.

Rest assured, all wallets under our care are safeguarded, and our track record speaks for itself β€” our databases have never faced a breach. For optimal security, we recommend generating randomized wallets via the bot and exercising utmost caution when storing your private keys or mnemonic phrases.

Additionally, enhance your safety by enabling two-factor authentication on Telegram. Remember, the security of your wallet ultimately lies in your hands.

Where else can I find help if I have a problem or question?

For any question you have, please refer to our Atlantean Community Telegram where you can ask your question and moderators/admins will contact you. Remember to adhere to chat guidelines.

What happens when the system goes down?

When the system experiences an outage, it's important to note that the backend relies on Synthetix smart contracts. Even if our service is interrupted, your funds remain secure. If necessary, you can continue trading through Synthetix you can interact directly with the smart contracts on Etherscan to retrieve your funds and close your positions.

πŸ”pageSecurity

Do I need to connect my wallet to the bot?

No, not at all. For enhanced security, the bot enables you to swiftly create new wallets. It's advised to use these for your security and initial transactions. Subsequent deposits and withdrawals can then be made to and from your primary wallet(s).

What safety precautions has the team implemented?

We employ encryption for all private keys, ensuring top-tier protection.Our server security is robust and impervious, utilizing all security measures provided by CSP. Additionally, enhance your safety by enabling two-factor authentication on Telegram. Remember, the security of your wallet ultimately lies in your hands.

Are there any security concerns?

Any potential risks are largely dependent on user behavior. We strongly recommend securing your Telegram account with two-factor authentication. When creating a wallet via the bot, it's crucial to NEVER disclose the private key or mnemonic phrase to others. We advise jotting down these details using traditional methods like pen and paper. Ultimately, the security of your wallet rests in your hands.

πŸ’³pageWallet & Trading

Can I go in debt?

No, you cannot go into debt. Your potential loss is limited to the collateral you've staked. If your position deteriorates to a point of liquidation, you risk losing the entirety of your collateral. Otherwise, any returns, either gains or losses, will be based on your investment. Always ensure you're not staking more than you're willing to lose. Utilizing features like Stop Losses and Take Profits can help you maintain control over when your position closes.

Does taking profit result in the closure of my position?

Currently, yes. In order to take profit, your position needs to be closed. But you can always partially close your position, learn more in Positions page.

Are there any examples for opening positions?

Yes, you can see our examples in Positions page. Additionally, we encourage you to visit our YouTube Channel for detailed tutorials. However, please note that to use this bot, an understanding of Perpetual Trading and leverage is essential. Users will be prompted to confirm this knowledge when initiating use of the bot.

I've closed my trade but can't locate it in trade history. Why?

Your trade history is always accessible on the blockchain and should be visible there. If you face any discrepancies, please get in touch with our support.

Is it necessary to modify all the bot settings?

No, it's not mandatory. The default or disabled settings work just fine. However, personalizing the bot via these settings can result in a more tailored and potentially lucrative trading experience.

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